Commission Fees

Shall be applied until October 01, 2021 Shall be effective from October 01, 2021
Profee web-site operations (e-wallet) Pay-in Pay-out
Payment in favor of Merchant -/- 0,0%
Bank cards (€) 0,0% 3.7% + €2,5
Bank cards ($) 0,0% 3.7% + $3
Bank cards (₽) 0,0% 3,7% + ₽40
Bank cards (£) - EU card issuer 0,0% 3% + £3
Bank cards (£) - Non-EU card issuer 0,0% 3% + £3
P2P Profee 0,0% 0,0%
Virtual Mastercard cards Profee 0,0% 3,7% min. €1
Virtual Mastercard cards Profee issuance fee €3 -/-
Virtual and Physical Visa cards Profee 0,0% 0,0%
Virtual Visa cards Profee issuance fee €0 -/-
Physical Visa cards Profee issuance fee €5 -/-
Virtual and Physical Visa cards Profee purchase fee €0 -/-
Virtual and Physical Visa cards Profee currency mark-up fee 2,5% 2,5%
Physical Visa cards Profee ATM cash withdrawal fee -/- 2% min. €2.5
Physical Visa cards Profee ATM balance inquiry fee -/- €0.3
Virtual and Physical Visa cards Profee chargeback/ document request processing fee -/- €10
Refund €0,7 0,0%
Chargeback handling fee 0,0% 0,0%
MoneyTouch 0,0%* 0,0%*

* Please note that the commission of the service provider or a card scheme for the currency conversion may be applied.

Wire transfer

Currency Minimum amount*** Pay-in Pay-out
$ 35 0,0% 3,7% + X**
30 0,0% 3,7% + X**
2400 0,0% 3,7% + ₽35
£ 40 0,0% 3,7% + X**

** X — An amount specified in a table below depending on the amount of transaction.
*** Minimum amount of wire transfer for pay-out is set by the Company’s banks.

VOLUME $ £
Up to €/$/£ 9.999,99 15 50 30
From €/$/£ 10.000,00 to €/$/£ 49.999,99 40 60 50
From €/$/£ 50.000,00 to €/$/£ 99.999,99 60 80 70
Over €/$/£ 100.000,00 80 100 80

Limits

The limit is subject to the Account level

Account level Top-up Withdrawal Cash withdrawal with Profee Visa
Basic €150 per month €50 per transaction -
Plus €15.000 per year €15.000 per year €1.000 per day
Premium €100.000 per year €100.000 per year €1.000 per day

Standard Exchange rates****

Currencies FX market rates Profee’s commission fee
EUR, USD, GBP Provided by an investment firm 0,5 %
RUB Provided by an investment firm 0,5 %

**** Please note that the above Exchange rates are a guide only. We do not guarantee the above Exchange rates. It is your responsibility to ensure that you are happy with the Exchange Rate for each Profee Transaction you enter into prior to entering into the Profee Transaction. Foreign currency exchange rates are subject to fluctuations beyond our control. Past movements or trends in the movement of foreign currency exchange rates should not be taken as an indicator of future movements in such exchange rates.

Closing fee

Company reserves the right to charge a closing fee up to €10 (or the equivalent currency), but not more than the actual account balance

Glossary

Term Definition
Closing fee A fee charged by the Company upon the request received by a customer to close the account and terminate the business relationship. This fee is fixed and not more than the actual account balance.
Copy of statement Reissuance of an account statement.
Currency exchange services Conversion of the currency of the account into the currency of the transfer / withdrawal.
Issuing fee A fee charged by the Company when the customer asks to issue a payment card.
Maintaining the account The account provider operates the account for use by the customer.
Pay-in Transfer of funds from outside the Profee ecosystem/network to top-up your e-money account maintained with the Company.
Providing a pre-paid card The account provider provides a payment card linked to the customer’s account. The amount of each transaction made using the card is taken directly and in full from the customer’s account. The available balance on the payment card does not exceed the available balance on the account.
Withdrawal Any transaction that results to money going out of your Profee account and Profee ecosystem/network into a bank account or card account.