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# Contact information

## Need Help?

Drop us a line via in-app chat, at [help@profee.com](mailto:help@profee.com) or call at [+357 22 000 253](tel:tel:+35722000253).

The Support team operates from 9:00 till 19:00 (UTC+03:00) seven days a week.

Sibilla Solutions LTD. operating address and Cardholder correspondence address:

27, Pindarou Street, Alpha Business Centre, Block B 7th Floor, 1060 Nicosia, Cyprus

Fax number:

[+357 22 026 523](tel:+35722026523)

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Third-party trademarks, logos, and other graphic or written elements are the intellectual property of their respective owners. Information regarding these companies can be found on their official websites. No affiliation should be implied between Profee and these entities.

Profee is a registered trade name under Sibilla Solutions LTD. Sibilla Solutions LTD, registered in Cyprus (Registration No. HE348581), is regulated as an Electronic Money Institution (EMI) by the Central Bank of Cyprus (License No. 115.1.3.16/2018), VAT СY10348581D. If you reside in the EU, our services are provided by Sibilla Solutions LTD.  For UK residents, our services are provided by Finthesis Ltd (previously known as Paymentz Ltd). Finthesis Ltd is incorporated in the United Kingdom (Company No. 12431685) and is licensed by the Financial Conduct Authority (FCA) under the Payment Institution regulations (License Nо. 924263). Finthesis Ltd is registered at 2-4 Eastern Road, Imperial Offices, Romford, England, RM1 3PJ, United Kingdom.  For Canada residents, our services are provided by TRUE NORTHERN TRANSFERS INC., a money service business registered with the Financial Transactions and Reports Analysis Centre of Canada (Registration No. BC1458550) and licensed in British Columbia to carry out money transfers (license number M24840241).  © 2026 All rights reserved.