Apple Pay

Apple Pay is a safer way to pay, and even simpler than using your physical card.

Apple Pay is easy and works with the Apple devices you use every day. You can make contactless, secure purchases in stores, in apps, and on the web using your Profee card with Apple Pay.

It’s a safer way to pay that helps you avoid touching buttons or exchanging cash.

Simple, secure and convenient

Add your eligible Profee prepaid card to Apple Pay and you'll be all set to pay in participating apps and anywhere contactless payments are accepted.

To add your card to your iPhone:

  • Install and open your Profee app https://apps.apple.com/app/id1521832875
  • Login to your account
  • Choose the card that you want to connect to Apple Pay
  • Press “Add to Apple Wallet” and follow the instructions

or

  • Open your Wallet and tap the “+”
  • Follow the steps to add a new card, entering the information for your Profee card manually
  • When your card is verified, you will be able to use it to pay via Apple Pay

You can add up to 8 different cards, issued by any institution. The same card can be added on up to 9 devices. The default card is the first card added to Apple Pay. Payments will be made from this card unless another card is selected. You can change this and set your Profee card as the default card at any time by going into ”Settings”, and then ”Wallet & Apple Pay”.

profee_card apple_pay pay_pass

To add your card to your Apple Watch:

  • Install and open your Profee app https://apps.apple.com/app/id1521832875
  • Login to your account
  • Choose the card that you want to connect to Apple Pay
  • Press “Add to Wallet” button
  • Choose “Add to Apple Watch” and follow the instructions

or

  • Open the Apple Watch app on your iPhone and go to the My Watch tab
  • Tap “Wallet & Apple Pay”
  • Follow the steps to add a new card, entering the information for your Profee card
  • Select the option to receive a verification code on your phone via SMS and, when prompted, enter the code you receive
  • When your card is verified, tap “Next”, and you will be able to use your card to pay via Apple Pay

How to pay

In store

Make sure your Profee card is set as your default card. On your iPhone, open Wallet, touch and hold your Profee card, and drag it to the front of your cards. To pay in store using Face ID, double click the side button. When your Profee card appears, glance at your iPhone or enter your passcode to authenticate, and place your phone near the contactless payment terminal until you see a “Done” checkmark on the screen. To pay using Touch ID, put your finger on Touch ID and hold your iPhone near the contactless payment terminal until you see a “Done” checkmark on the screen.

In app

To pay with your Profee card in an iOS app, tap the Apple Pay button or choose Apple Pay as your payment method. Ensure that your billing, shipping, and contact details are correct. Make sure your Profee card is displayed, and select it if necessary. Confirm your payment, verifying with Face ID or Touch ID. You will see a “Done” checkmark on the screen when your payment is successful.

Online

To make a payment online in a shop that supports Apple Pay, select this option during checkout to complete the payment. Ensure that your billing, shipping, and contact details are correct. Make sure your Profee card is selected, and select it if necessary. Confirm your payment, verifying with Face ID or Touch ID. You will see a “Done” checkmark on the screen when your payment is successful. On a MacBook Pro, pay using Touch ID on the Touch Bar.

FAQ

What is Apple Pay?

Apple Pay is a mobile payment service from Apple that allows payments in stores or on the web using an iPhone, Apple Watch, iPad, or newer models of MacBook. If you have one of these devices, add your Profee card to your Apple Wallet and use it to pay with Apple Pay. If you would like to check the compatibility of your device with this service, you can visit support.apple.com/km207105.

What does it cost to use Apple Pay?

There is no charge to use your Profee card with Apple Pay.

Is Apple Pay safe?

Apple Pay substitutes your physical card in a secure environment that can be used to execute payments without the need to enter your card details or swipe your card. Apple Pay uses security features built into the hardware and software of your device to protect your transactions. You must also have a passcode set on your device, and you may also use Face ID or Touch ID. Upon the execution of a transaction, your unique Device Account Number, in combination with a transaction-specific security code, is used to process your payment. Apple does not store your Profee card number and it does not retain the details of your transactions. Hence, Apple does not share your actual card numbers with any merchant, nor are they transmitted during any payment transaction.

Which Profee cards can I use with Apple Pay?

Currently, only Profee VISA cards can be used with Apple Pay. Other cards are not supported.

Where can I use my Profee card with Apple Pay?

Your Profee card can be used with Apple Pay for in-store contactless payments, in-app and online payments anywhere Apple Pay is available.

What if my Apple device is lost or stolen?

If Find My iPhone is enabled on your device, you can put it in Lost Mode, rather than cancel your Profee card. Apple Pay can be reenabled if you find your device. You can disable payments from your Profee card on your Apple ID account page. Erasing your device remotely using Find My iPhone will also remove the ability to make payments with your Profee card using Apple Pay. This will work even if your device is not connected to the internet. You can re-add your Profee card if you find your device. You can also contact Profee Customer Support to suspend or remove your card from Apple Pay:

  • in online chat in your Profee app or on a web site
  • by email at help@profee.com
  • by phone at 00357 22 000 253*

*Phone lines are open from 9am–9pm on business days. Your call may be monitored or recorded.

Apple, the Apple logo, Apple Pay, Apple Watch, Face ID, iPad, iPhone, iTunes, Mac, MacBook Pro, Safari, and Touch ID are trademarks of Apple Inc., registered in the U.S. and other countries. Touch Bar is a trademark of Apple Inc.