Fees

Currency
EEA & UK card issuer
Non-EEA or UK card issuer

1.75% + €0.3
3.1% + €0.3

1.75% + $0.3
3.1% + $0.3

1.75% + £0.3
3.1% + £0.3

3.1%
3.1%

Free

EEA & UK card issuer
Non-EEA or UK card issuer

0.50% + €1.20
0.50% + €3.00

1.00% + $1.50
1.00% + $4.00

0.50% + £1.00
0.50% + £2.70

1.5% + ₽70
1.5% + ₽70

EEA & UK card issuer
Non-EEA or UK card issuer

0.80% + €1.00
1.70% + €1.20

0.80% + $1.25
1.70% + $1.40

0.80% + £1.00
1.70% + £1.00

1.5% + ₽70
1.5% + ₽70

Currency
Min
amount
Up to €/$/£ 9,999.99
From €/$/£ 10,000.00
to €/$/£ 30,000.00

30
0.6% + €15
0.6% + €15

35
0.6% + $55
0.6% + $75

40
0.6% + £40
0.6% + £55

2400
0.6% + ₽70
0.6% + ₽70

Transaction type
Fee

Transfer to other
Profee user
Free

Exchange rate
Real-time market rate + 0.5%

Payment in favor
of Merchant
Free

Account statement
Free

Chargeback/document request processing fees
€25

Refund
€0.7

Wallet closing fee
€10 (or equivalent), but not more than the actual account balance

Dormancy fee
€10 (or the equivalent currency) on a monthly basis until the account balance reaches 0 (zero)

Compliance Administration fee
€2 (or the equivalent currency) on a monthly basis until the account balance reaches 0 (zero)

Profeesend (e-money redemption and sending funds to a card specified by User)
1) Transaction fee from 0% up to 4,5%*
2) We may apply some currency exchange markup from 0,5% up to 3%**

* Please note that the Transaction fee depends on the following conditions :
— currency pair
— geographies/corridor that the client sends money from/to
— transaction amount
— means we will use to deliver the payment

Information regarding the exact rate of the fee will be available on the confirmation page.

** Please note that the commission of the service provider or a card scheme for the currency conversion may be applied. The currency exchange rate will be available on the confirmation page.

Compliance Administration: The actions taken and checks performed by the Compliance department as part of our regulatory obligations to prevent money laundering, terrorist financing, fraud and/or any other abuse of the platform

Copy of statement: Issuance of an account statement which summarizes all transactions of the account during a specific period

Currency exchange services: Conversion of the currency of the account into the currency of the transfer / withdrawal

Exchange rate: For all transactions involving currency conversion, Profee adds 0.5% to the average daily interbank market rate published by a third-party foreign currency data provider. Profee retains this amount as a foreign exchange processing fee to protect against exchange rate fluctuations

Issuing fee: A fee charged by the Company when the customer asks to issue a payment card

Maintaining the account: The company operates the account for use by customer

Providing a pre-paid card: The account provider provides a payment card linked to the customer’s account. The amount of each transaction made using the card is taken directly and in full from the customer’s account. The available balance on the payment card does not exceed the available balance on the account

Topup: Transfer of funds from outside the Profee ecosystem/network to load funds on your e-money account maintained with the Company (issuing of e-money)

Wallet closing fee: A fee charged by the Company upon the request received by a customer to close the account and terminate the business relationship. This fee is fixed and not more than the actual account balance

Dormant account: An e-wallet account that is inactive (no transactions are executed) for a period of (365) three hundred sixty five days

Withdrawal: Any transaction that results to money going out of your Profee account and Profee ecosystem/network into a bank account or card account