Fees

Profee Visa card
€9.99
Issuance fee
Free
Topup from Profee wallet
Free
Transaction SMS notifications
Free
Purchase fee for
transactions in €
2.5%
Purchase fee for transactions in other currencies
Free
Apple Pay / Google Pay
2% min. €2.5
ATM cash withdrawal fee –
International
€3.00
ATM cash withdrawal fee –
Domestic /EEA
€0.3
ATM balance inquiry fee
€1.5
PIN change
€1.5
ATM decline
Free
Issuance fee
Free
Topup from Profee wallet
Free
Transaction SMS notifications
Free
Purchase fee for
transactions in €
2.5%
Purchase fee for transactions in other currencies
Free
Apple Pay / Google Pay
N/A
ATM cash withdrawal fee –
International
N/A
ATM cash withdrawal fee –
Domestic /EEA
N/A
ATM balance inquiry fee
N/A
PIN change
N/A
ATM decline
Profee Mastercard
1.5% min. €1
Topup from Profee account
4.6% + €0.3, min. €1
Topup from a bank card
Profee topup from a bank card
  • Currency
  • EEA & UK card issuer
  • Non-EEA or UK card issuer
  • 1.75% + €0.3
  • 3.1% + €0.3
  • 1.75% + $0.3
  • 3.1% + $0.3
  • 1.75% + £0.3
  • 3.1% + £0.3
  • 3.1%
  • 3.1%
Profee topup via Wire transfer
  • Free
Profee withdrawal to a bank card
  • EEA & UK card issuer
  • Non-EEA or UK card issuer
  • 0.50% + €1.20
  • 0.50% + €3.00
  • 1.00% + $1.50
  • 1.00% + $4.00
  • 0.50% + £1.00
  • 0.50% + £2.70
  • 1.5% + ₽70
  • 1.5% + ₽70
  • EEA & UK card issuer
  • Non-EEA or UK card issuer
  • 0.80% + €1.00
  • 1.70% + €1.20
  • 0.80% + $1.25
  • 1.70% + $1.40
  • 0.80% + £1.00
  • 1.70% + £1.00
  • 1.5% + ₽70
  • 1.5% + ₽70
Profee withdrawal via wire transfer
  • Currency
  • Min
    amount
  • Up to €/$/£ 9,999.99
  • From €/$/£ 10,000.00
    to €/$/£ 30,000.00
  • 30
  • 0.6% + €15
  • 0.6% + €15
  • 35
  • 0.6% + $55
  • 0.6% + $75
  • 40
  • 0.6% + £40
  • 0.6% + £55
  • 2400
  • 0.6% + ₽70
  • 0.6% + ₽70
Other transactions
  • Transaction type
  • Fee
  • Transfer to other
    Profee user
  • Free
  • Exchange rate
  • Real-time market rate + 0.5%
  • Payment in favor
    of Merchant
  • Free
  • Account statement
  • Free
  • Chargeback/document request processing fees
  • €25
  • Refund
  • €0.7
  • Wallet closing fee
  • €10 (or equivalent), but not more than the actual account balance
  • Dormancy fee
  • €10 (or the equivalent currency) on a monthly basis until the account balance reaches 0 (zero)
  • Compliance Administration fee
  • €2 (or the equivalent currency) on a monthly basis until the account balance reaches 0 (zero)
  • Profeesend (e-money redemption and sending funds to a card specified by User)
  • 1) Transaction fee from 0% up to 4,5%*
    2) We may apply some currency exchange markup from 0,5% up to 3%**
Account levels and limits
Basic
Topup
€150 per month
Withdrawal
€50 per transaction
Cash withdrawal with Profee Visa card
-
Plus
Topup
€15,000 per year
Withdrawal
€15,000 per year
Cash withdrawal with Profee Visa card
€1,000 per day
Premium
Topup
€100,000 per year
Withdrawal
€100,000 per year
Cash withdrawal with Profee Visa card
€1,000 per day
Glossary
Compliance Administration
The actions taken and checks performed by the Compliance department as part of our regulatory obligations to prevent money laundering, terrorist financing, fraud and/or any other abuse of the platform
Copy of statement
Issuance of an account statement which summarizes all transactions of the account during a specific period
Currency exchange services
Conversion of the currency of the account into the currency of the transfer / withdrawal
Exchange rate
For all transactions involving currency conversion, Profee adds 0.5% to the average daily interbank market rate published by a third-party foreign currency data provider. Profee retains this amount as a foreign exchange processing fee to protect against exchange rate fluctuations
Issuing fee
A fee charged by the Company when the customer asks to issue a payment card
Maintaining the account
The company operates the account for use by customer
Providing a pre-paid card
The account provider provides a payment card linked to the customer’s account. The amount of each transaction made using the card is taken directly and in full from the customer’s account. The available balance on the payment card does not exceed the available balance on the account
Topup
Transfer of funds from outside the Profee ecosystem/network to load funds on your e-money account maintained with the Company (issuing of e-money)
Wallet closing fee
A fee charged by the Company upon the request received by a customer to close the account and terminate the business relationship. This fee is fixed and not more than the actual account balance
Dormant account
An e-wallet account that is inactive (no transactions are executed) for a period of (365) three hundred sixty five days
Withdrawal
Any transaction that results to money going out of your Profee account and Profee ecosystem/network into a bank account or card account